In short
- Personal information is collected only when you contact Kuldeep, book a call, or become a coaching client.
- This website does not use analytics, advertising trackers, or its own cookies.
- Your information is never sold or used for advertising.
- What you share in coaching is confidential, in line with ICF ethical standards.
- You can ask to see, correct, or delete your information at any time.
1. Who is responsible for your information
This website (withkuldeep.com) and the coaching service are run by Kuldeep Soni, a life and mindset coach based in India (“Kuldeep”, “we”, “us”). Kuldeep decides how and why your personal information is used, and acts as the data fiduciary under India’s Digital Personal Data Protection Act, 2023 and as the controller under the EU and UK General Data Protection Regulation (GDPR) where those apply.
Privacy questions and requests: privacy@withkuldeep.com.
2. What is collected and why
When you request a discovery call
The booking form asks for your first name, email address, the area you would like help with, the option you are interested in, and anything you choose to share in the message box. This is used to reply to you, prepare for the call, and arrange a time. Legal basis: your consent, and steps you ask us to take before agreeing to coaching.
When you schedule a time
Scheduling is handled by Calendly. Calendly receives your name, email address, the time you choose, and any answers you give on its booking page, and sends calendar confirmations. Legal basis: steps you ask us to take before agreeing to coaching.
If you become a coaching client
Kuldeep keeps your contact details, session dates, session notes, progress notes, and any messages, voice notes, or emails you send between sessions. This is used only to deliver and track your coaching. Legal basis: performing the coaching agreement with you, and your consent for anything you choose to share.
When you browse the website
Like every website, the hosting provider (Vercel) automatically processes technical information such as your IP address, browser type, and the pages requested, in order to deliver the site and protect it from abuse. Legal basis: our legitimate interest in running a secure website.
When local-currency prices are shown
If the pricing page displays prices in your local currency, your browser asks ipapi.co to identify your country from your IP address. Only the two-letter country code is kept, in your own browser, so the lookup is not repeated. If the lookup fails, your browser’s time zone is used instead. You can override the currency at any time. Legal basis: our legitimate interest in showing relevant prices.
3. Sensitive information
Coaching conversations and messages can touch on emotional wellbeing, relationships, health, or difficult experiences. Please share only what you are comfortable sharing. Anything sensitive is used solely for your coaching, kept confidential, and never shared unless you ask for it, or the law requires it, or there is a serious risk to your safety or someone else’s.
Coaching is not therapy or crisis support. If you are in crisis, please contact your local emergency services or find a free helpline in your country.
4. Cookies and local storage
This website does not set its own cookies and does not use analytics or advertising tracking.
- Local storage: the pricing page may save your country code and chosen currency in your browser (
ks-country,ks-currency) so prices appear in the right currency next time. This never leaves your device. You can clear it through your browser settings. - Calendly: the booking page loads Calendly’s scheduling widget, which may set its own cookies to make scheduling work. See Calendly’s privacy notice.
5. Service providers
A small number of trusted services help run the website and the coaching practice. They process your information only to provide their service.
| Provider | Purpose | Information |
|---|---|---|
| Formspree | Delivers booking-form messages by email | Form contents |
| Calendly | Scheduling calls and sessions | Name, email, booking details |
| Vercel | Website hosting | IP address, technical request data |
| ipapi.co | Country lookup for local-currency prices (only when shown) | IP address |
| Email and video-call services | Communicating with you and holding online sessions | Messages, contact details, call metadata |
Your information is never sold, rented, or shared for marketing. It may be disclosed if required by law or to protect someone’s safety.
6. International transfers
Some providers above store or process data outside India and outside your own country, including in the United States. Where the GDPR applies, these transfers rely on the providers’ standard contractual clauses or equivalent safeguards.
7. How long data is kept
- Enquiries that do not lead to coaching: deleted within 12 months of the last contact.
- Client records and session notes: kept for the length of the coaching relationship and up to 3 years afterwards, then deleted, unless the law requires longer.
- Hosting and provider logs: kept according to each provider’s own policy.
You can ask for earlier deletion at any time (see below).
8. Your rights
Depending on where you live, you have the right to:
- access a summary of the personal information held about you;
- correct or complete inaccurate information;
- have your information erased;
- withdraw consent at any time, without affecting anything done before;
- nominate someone to exercise your rights if you are unable to (India);
- restrict or object to processing, and receive your data in a portable format (EU/UK);
- raise a grievance and, if unresolved, complain to a regulator — the Data Protection Board of India, or your local data protection authority in the EU or UK.
To make a request, email privacy@withkuldeep.com. You will get a reply within 30 days. You may be asked to confirm your identity first.
9. Security
The website is served over an encrypted (HTTPS) connection, access to client information is limited to Kuldeep, and reputable providers with their own security programmes are used. No online service can be completely secure, so please avoid sending highly sensitive details by email unless necessary.
10. Children
Coaching is offered to adults aged 18 and over. Personal information from children is not knowingly collected. If you believe a child has submitted information, please get in touch so it can be deleted.
11. Changes to this policy
This policy may be updated when the website or services change. The effective date at the top of this page shows the latest version. Significant changes will be communicated to current clients directly.
12. Contact & grievances
Kuldeep Soni, Life & Mindset Coach, India
Email: privacy@withkuldeep.com
Grievances are acknowledged within 7 days and resolved within 30 days.